Vital Take note: See: This bicycle is bought for off-highway or observe use only. It's speed and electrical power limited to comply with federal, state and native rules.
Mainly because we use Freight LTL, in some cases not all spots are deliverable. We'll Permit you are aware of and ask for an alternative tackle in case we can't supply to in which you live.
Sur-Rons are a bit massive and heavy for transport, so we send out all our bikes employing a Freight LTL services. All shipments will require a shipping and delivery appt. so remember to double check you incorporated the ideal e-mail and phone number so our Freight provider can prepare your shipping!
We recognize that occasionally an item might not be Everything you expected to generally be, and in that as opposed to event we invite you to overview the following phrases linked to returning an item.
Once the products has actually been returned to us and is ascertained to become full (including the “initial sealed” product or service box, While using the unit in its unique packing products) and undamaged.
The moment you get a delivery notification, it is just too late to cancel the order and you need to request a return.
Sur-Ron USA happily gives liftgate expert services for many who need it, but any other services will probably be carried out at your own personal expenditure (for instance inside deliveries).
Bikes are large and high priced to ship, and once you journey it it's made use of, and we don't supply any returns on the bicycle Unless of course it truly is lifeless on arrival. We're not a rental store, and very propose doing your investigation right before finishing your order with us.
We wish to make sure you are pleased and have a rewarding overall encounter right after acquiring our merchandise. That getting stated, we have some aspects about our Delivery and Return policies underneath.
Your Surron might be transported as freight from our Southern California warehouse so it's actually not your here usual smaller packet delivery truck that may handle it. In the event the delivery handle you utilised is a household one then the delivery day that is shown about the tracking program is likely not the working day that they may provide it to.
If a bike features a minor beauty concern (for instance a scratch, or chip over the paint), We are going to attempt to come to an inexpensive price cut but this is not grounds for warranty substitution or for any return.
For thirty times after the shipping day we can easily exchange any part that is definitely considered faulty from producing.
Also this bicycle is obtainable Using the 38ah battery enhance. The upgraded battery gives you a few added miles of array and utilizes the Samsung 35E mobile instead of the normal Panasonic PF mobile.
We settle for returns in just 30 times of primary ship day assuming that the item is in the first sealed product or service box, unopened, and undamaged.
Fill in the e mail beneath to ask for a fresh password. An email are going to be sent to the deal with down below containing a connection to verify your e-mail tackle.
Please will not bypass this restriction or modify it to go more rapidly.. The customer normally takes full responsibility of the correct use of this merchandise which may or may not conform to all applicable legal guidelines from the area it can be ridden.
We may elect not to acknowledge or authorize return of products that usually are not of their unopened, initial packaging, or are actually altered or modified with third-celebration or aftermarket components or factors.
I comply with the conditions and terms and believe duty for: Ensuring that the age on the rider is at the least sixteen several years aged.
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